When and where is Starfall Academy?
Starfall Academy: Year Three will take place June 13-16, 2024 in Amherst, Massachusetts in the United States of America.
Last updated: February 09, 2024 14:07
What's included in the Enrollment Package?
- Over 40 hours of game content
- A single or double-occupancy dorm room (bed, desk, dresser, closet, and mirror for each person, and a thermostat)
- All-gender restrooms with warm, eco-friendly showers
- Student lounges with kitchenette (fridge, sink, stovetop)
- On-campus Wi-Fi
- Nine (9) buffet-style meals (Dinner on Thursday. Breakfast, lunch, and dinner on Friday and Saturday. Breakfast and lunch on Sunday)
- All-day snacks
- A once-in-a-lifetime experience you’ll probably never stop talking about
Last updated: February 05, 2024 09:13
Can I bring my own saber?
The saber provided to new players during the ceremony represents your character’s training saber. For safety and liability reasons, we require that all players use Starfall-provided sabers with no structural modifications. After you’ve received it in-game, cosmetic changes can be made, such as painting the hilt or wrapping it with cloth or leather.
For returning players, staff is discussing the story elements and safety requirements surrounding more personalized sabers for Pages, 2nd class beginning in OL 925 (2025).
Last updated: February 09, 2024 14:07
Does the payment plan cost more in the long run?
We’ll be using BackerKit for fulfillment of this Kickstarter. We’ve had this problem in the past with other payment management systems, and we’ve worked to reduce the amount of fees associated by changing who manages our processing - it should be a nominal amount.
Last updated: February 09, 2024 14:07
Will the payment plans run longer than the initial 30 days?
You’ll have to select which payment plan and that 1st payment will be pulled with the Kickstarter. After that there are deadlines for each payment that go past the Kickstarter window like a traditional payment plan powered by our BackerKit.
Last updated: February 09, 2024 14:07
Do you have a refund policy?
Please contact us directly as soon as possible for any cancellations. As of May 5th, we are able to refund half your pledged amount.
Cancellations after the event has started, or removals due to misconduct, will not be refunded.
Last updated: May 05, 2024 14:00
My question isn't answered here?
Feel free to hit the “Ask a question” button - questions are welcome!
Last updated: February 09, 2024 14:07
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.